ALWAR BLUE

Acceptance of Terms

• Placement of an order constitutes acceptance of these Terms & Conditions of Sale.

Product Representation

• Due to differences in screen settings, photography, natural materials, and handcrafted production methods colours, textures, and finishes may vary slightly from samples, photographs, or digital representations.

Force Majeure

• We shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control including but not limited to acts of nature, labour disputes, transportation disruptions, governmental act or supplier delays.

Right to Amend

• We reserve the right to amend these Terms & Conditions at any time without prior notice.

Inspection & Claims

Please inspect all goods immediately upon delivery.

Claims for damaged, missing, defective or incorrectly shipped items must be submitted within 3–5 business days.

Returns

All sales are final.

Returns or exchanges are accepted only for damaged or incorrectly shipped goods reported within 3–5 business days.

How do I care for my hand block printed textiles?

• Dry cleaning is recommended
• Use very gentle detergent if washing
• Wash separately in cold water or hand wash
• Hang to dry, do not tumble dry, soak, or bleach
• Iron on light heat if needed
• Color variations may occur due to the nature of hand block printing

1. Wallpaper Production

• Wallpaper is digitally printed, sold by the roll, and produced to order.

2. Online Sales

• Products are not sold online unless expressly indicated otherwise.

3. Shipping & Remote Deliveries

• For remote delivery locations, DHL may transfer shipments to USPS or another local carrier. Such transfers may result in additional transit time beyond the estimated delivery schedule.

4. Inspection Upon Receipt

• The purchaser is responsible for ensuring that the recipient inspects the shipment immediately upon receipt. Any claim relating to damaged, defective, missing, or incorrectly shipped goods must be submitted in writing within 3–5 business days of delivery with supporting pictures.
• It is in your best interest to inform us well in time if the fabric needs to be replaced as it might not be available at a later date.
• We cannot track shipments beyond 3 months as DHL and Fed ex do not have a record beyond this time.
• It is the responsibility of the buyer to uprise and coordinate with the workroom.
• After the item has shipped and and we have sent the tracking, our responsibility ends.

5. Delivery Responsibility

• Claims made after the inspection period cannot be accepted. DHL and FedEx maintain delivery records a limited period, typically up to three months. Once goods have been successfully delivered to the designated delivery address, warehouse, or receiving facility, responsibility for the shipment transfers to the purchaser.

6. Multiple Delivery Addresses

• Orders requiring shipment to multiple delivery addresses will incur separate shipping charges for each destination.

7. Payment Terms

• Full payment (100%) is required prior to production, packing, or shipment of any order.

8. Returns & Exchanges

• All wallpaper sales are final. Returns or exchanges are accepted only for damaged or incorrectly shipped items reported within 3–5 business days of delivery.

1. Trade Sales

• All fabrics are sold to the trade only and subject to availability.

2. Stock Availability & Reprints

• To keep consistency in colour and design and the technique involved we have to print in bulk as it needs to be printed at the same time, therefore we sell from stock only and the sample that you see is cut from the production lot.
• We do not send CFAS below 10 yards.
• We charge 25% cut fee for below 6 yards.
• You are requested to put in your orders as soon as a decision is made to ensure its available and reserved even though delivery would be at a later date. If  its ordered after months of the decision being made as it might not be available as we sell from stock only.
• We primarily sell from available stock. Should an item be out of stock, the minimum reprint quantity is 50 yards. Production and delivery typically require 4-6 weeks.
• Due to the handcrafted nature of hand-block printing, natural fibres, dyes, and environmental condition during production, variations of up to 15% in colour, texture, or print alignment may occur and shall be deemed acceptable at the time of placing a re- print order.

3. Online Sales

• Products are not sold online unless expressly indicated otherwise.
  

4. Shipping & Remote Deliveries

• For remote delivery locations, DHL may transfer shipments to USPS or another local carrier. Such transfers may result in additional transit time beyond the estimated delivery schedule.

5. Inspection Upon Receipt

• The purchaser is responsible for ensuring that the recipient inspects the shipment immediately upon receipt.
• Any claim relating to damaged, defective, missing, or incorrectly shipped goods must be submitted in writing within 3–5 business days of delivery with supporting pictures.
• It is in your best interest to inform us well in time if the fabric needs to be replaced as it might not be available at a later date.
• We cannot track shipments beyond 3 months as DHL and Fed ex do not have a record beyond this time.
• It is the responsibility of the buyer to uprise and coordinate with the workroom.
• After the item has shipped and and we have sent the tracking, our responsibility ends.

6. Delivery Responsibility

• Claims made after the inspection period cannot be accepted. DHL and FedEx maintain delivery records a limited period, typically up to three months. Once goods have been successfully delivered to the designated delivery address, warehouse, or receiving facility, responsibility for the shipment transfers to the purchaser.

7. Hand-Block Printing Disclaimer

• By placing an order, the purchaser acknowledges and accepts the characteristics of the hand-block printing process.
• Each print is individually applied by hand using carved wooden blocks. As a result, slight variations in registration, colour, spacing, and alignment are inherent to the process and should not be considered defects. These characteristics are a hallmark of authentic hand craftsmanship and contribute to the uniqueness and beauty of each textile.

8. Fabric Lots & Piece Lengths

• Certain fabrics may be stocked in multiple lot lengths. The stated lot length does not represent a minimum purchase quantity.
• For example, if a 6-yard piece is available and the customer orders 6 yards, one continuous piece will be supplied. If 8 yards are ordered, the order may be fulfilled as one 6-yard piece and one 2-yard piece, depending on stock availability.

9. Shipping Charges

• Shipping charges are calculated as follows:
• Up to 5 yards: USD $150
• Over 5 yards and up to 10 yards: USD $175
• Over 10 yards and up to 15 yards: USD $200
• Orders exceeding 15 yards will be quoted separately based on destination, weight, and volume.

10. Multiple Delivery Addresses

• Orders requiring shipment to multiple delivery addresses will incur separate shipping charges for each destination.

11. Payment Terms

• Full payment (100%) is required prior to production, packing, or shipment of any order.

12. CFA (Cutting for Approval)

• CFAs are available only for orders of 10 yards or more.
• All samples are cut from final production lots, as fabrics must be printed in quantity to ensure consistency of colour, pattern, and quality.

13. Small Quantity Orders

• Orders of less than 6 yards are subject to a 25% surcharge to cover handling, cutting, and processing costs

14. Inventory Confirmation

• As inventory levels may change, customers are encouraged to confirm stock availability prior to placing an order. Prompt confirmation and payment help ensure availability of desired quantities.

15. Returns & Exchanges

• ALL SALES ARE FINAL
• Returns, exchanges, or cancellations will not be accepted except in cases of damaged or incorrectly shipped goods reported within 3–5 business days of delivery.

1. Lampshade Sales

• Lampshades are sold on an “as available” and “as seen” basis. We do not accept custom lampshade orders

2. Pricing

• Prices include international shipping.

3. Online Sales

• Products are not sold online unless expressly indicated otherwise.

4. Shipping & Remote Deliveries

• For remote delivery locations, DHL may transfer shipments to USPS or another local carrier. Such transfers may result in additional transit time beyond the estimated delivery schedule.

5. Inspection Upon Receipt

• The purchaser is responsible for ensuring that the recipient inspects the shipment immediately upon receipt.
• Any claim relating to damaged, defective, missing, or incorrectly shipped goods must be submitted in writing within 3–5 business days of delivery with supporting pictures.
• It is in your best interest to inform us well in time if the fabric needs to be replaced as it might not be available at a later date.
• We cannot track shipments beyond 3 months as DHL and Fed ex do not have a record beyond this time. It is the responsibility of the buyer to uprise and coordinate with the workroom.
• After the item has shipped and and we have sent the tracking, our responsibility ends.

6. Delivery Responsibility

• Claims made after the inspection period cannot be accepted. DHL and FedEx maintain delivery records a limited period, typically up to three months.
• Once goods have been successfully delivered to the designated delivery address, warehouse, or receiving facility, responsibility for the shipment transfers to the purchaser.

7. Multiple Delivery Addresses

• Orders requiring shipment to multiple delivery addresses will incur separate shipping charges for each destination.

8. Payment Terms

• Full payment (100%) is required prior to production, packing, or shipment of any order.

9. CFA (Cutting for Approval)

• We do not provide CFAS for lampshades

10. Inventory Confirmation

• As inventory levels may change, customers are encouraged to confirm stock availability prior to placing an order. Prompt confirmation and payment help ensure availability of desired quantities.

11. Returns & Exchanges

• All lampshade sales are final. Returns or exchanges are accepted only for damaged or incorrectly shipped items reported within 3–5 business days of delivery.

1. Sales Policy

• Miniature paintings are sold on an “as seen” basis and are considered final sale items.

1. Minimum order

• For chick blinds is 2 pcs we do no do less It is essential to fill in the order form Chick Blinds

2. We do 2 kinds of blinds

• Traditional- with natural rope and pulley
• Romans- which comes with the semi attached roman mechanism

*Child safety continuous loop- for Romans only

3. Handmade Nature

• This is a Natural Product. Slight colorization will appear on the bamboo at intervals. We try and control it as much as possible, but this of the nature of the product.
• A slight variation in pattern and colour will occur due to its handmade process and this will have to be accepted as part of this art at the purchase.
• Once you open the chick blinds please make sure that before hanging you hold the chick from both ends and stretch it as its a natural material and might be compressed during shipping
• We cannot get the chick blinds to an exact 1/8” or 10/12” or 3/8” or anything like that as its a natural material and sewed naturally, a slight discrepancy will occur, which will need to accepted, for best results its best to get it to 1/2” closest.
• For inside mount we deduct 2mm automatically for a tight fit

4. Borders and Backing

• We can do borders and backing in any of our fabrics or com or our natural/ivory/oyster/white
• We do not custom dye fabric for blinds at any cost.
• Natural for us means our standard white / oyster/ ivory border.
• Border from 1st october 2026 are not included in the price of the blind for the new collection and will be priced separately
• Only the natural/white/ivory/oyster BORDER ONLY is included in the price.

5. Hardware:

• We do not supply hooks for the traditional blinds.
• We recommend “question mark” hooks for the traditional blind.
• We send the roman blind mechanism with the Romans that you have to screw into the window frame. You are all set.
• We also supply the child friendly continuous loop and maechansism- This comes for Romans only. Cost $25 per mechanism 
• We do not do blinds without borders and exposed sharp edges

6.  PULLEY OPTIONS:

• We have 3 options for pulley
  a. Double- Left Adjustment cord
  b. Double- Right Adjustment cord (Double Pulley is recommended for wider chicks) c. Single- central adjustment cord (Single pulley is recommended for narrow chicks)
• Once we review the size we will recommend the best pulley option.
• We use natural handmade rope for our pulley.  We use the standard rope wheel that is polished in its natural color.

7.  DIMENSIONS & STYLE:

• The size stated by you in the form refer to the finished size including loop.
• We use natural loops unless otherwise specified and the loops are generally ½”-1” depending on the wight of the blind that we will put according to the overall size required by you.
• Maximum blind width recommended is 75 inches to 80 inches, anything larger will have to be dealt on a per case basis.
• From September 2026 and the commencement of  the new collection  in linen, borders are not included in the price and will have to be paid for according to requirement. 
• For All over, Fabric is priced seperately according to the requirement.
• The cotton collection except for ALWAR AND LILLY remain on sale and are free for the borders and backing of the chick blinds

8. WE OFFER COM (CUSTOMER OWN MATERIALS)

We now offer COM:

• A. Send us measurements of the blinds.
• B. We send you the fabric requirement.
• C. You order the fabric.
• D. Once the fabric has arrived please put in a box and send us weight and measurements
• E. We only pick up from the decorator. We will send you shipping papers and pick up the fabric from you.

--

• Shipping and clearance to be paid by the client.
• Surcharge of $70 per blind is applicable for COM
• Client has to pay for all shipping and clearance charges to pick up and ship the fabric.
• Which will be billed with the remainder balance before shipping back the final goods, as we are only made aware of these after the fabric has arrived.

9. RETURNS

• All sales are final, no returns or exchanges.
• Customer satisfaction for us is of supreme importance and we will make any amends possible if the item is damaged or mis-shipped, provided this is reported within 3-5 days of receiving with pictures and original form. That is why it is essential to fill the form.
• Unless there is an error on our part we do not replace blinds or remake them.
• Chick blinds are a natural product. As soon as they are received, we urge you to open them immediately and leave them in a moisture free cool  environment, covered and protected. Once they reach their destination, it is the responsibility of the workroom and decorator on how are kept. We cannot be a witness to that, and our responsibility ends here. If they are shipped and left in shipping material for months, opened to install and defects are found, at that point we will not be able to do anything about it. They need to be opened, and all faults measurements need to be reported to us within five to seven days.
• MIN ORDER :Minimum order two chick blinds, we do not do single chick blinds