CHITRA STRIPE PINK GREEN WALLPAPER

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Who can purchase from Sloane by Hand?

Textiles, lampshades, hand-painted and printed wallpaper, and curtain panels are available to the trade only. We exclusively sell in-stock items and do not offer made-to-order products unless specifically indicated.

How to order

We do not process orders directly through our website. To place an order, please contact us at contact@sloaneluxuryinteriors.com with your requirements. Our team will assist you with product availability, pricing and order confirmation.

Payment Terms

100% payment is required in advance before shipping. Once we receive your payment in any form, it signifies your agreement to these terms and conditions.

Final Sale Policy

All items are final sale. Once an order is placed and payment is received, we cannot accommodate cancellations or refunds if you change your mind. Please review your order carefully before confirming your purchase.

What if the item I want is out of stock?

For out-of-stock items, we require a minimum reorder of 20 yards. Production and delivery take 2–3 weeks. Due to the hand block print method and natural materials, please expect up to 10% variation in the reprint.

What does "lot" mean in your product listings?

A lot refers to one continuous piece of fabric. For example, if you need 6 yards and the lot is 6 yards, you'll receive one piece. If you need 8 yards, you'll receive one 6-yard piece plus one 2-yard piece.

Custom

Please send your requirement in a seperate mail.

How much does shipping cost?

Our shipping rates are calculated based on yardage:

• $100 for every 10 yards
• Example: 15 yards = $150 | 20 yards = $200 | 25 yards = $250

Shipping costs will be calculated and communicated to you when you place your order via email.

Shipping Confirmation

Once your payment is received and processed, we will prepare your order for shipment. You will receive a shipping confirmation email with tracking details so you can monitor your delivery.

What if I need items shipped to multiple addresses?

Shipping will be charged separately for each different address.

Delivery Timeline

Textiles and in-stock items: Standard delivery is 7–10 business days from the date of shipment.

• Textiles and curtain panels: 7–10 working days (in stock)
• Hand-painted wallpaper: 7–10 days (in stock only; not sold online)
• Miniature art: 7–10 days (in stock only; not sold online)
• Printed wallpaper: 10–20 working days
• Lampshades: 7–10 days
  
  *Please note that delivery times may vary based on your location and any unforeseen circumstances with our shipping partners. We will provide tracking information once your order has been dispatched.

What if my delivery address is remote?

DHL may transfer remote deliveries to USPS, which could add a few extra days to delivery time.

What should I do when my order arrives?

Open your package immediately and inspect all items. DHL or FedEx can only confirm delivery records for up to three months. After that, no records can be retrieved. It is the customer's responsibility to inform the workroom upon receipt of the shipment. Once the order has been delivered to the workroom, our responsibility ends.

Anything needs to be reported within 3-5 days for any amends to be made, we will not be able to make any amends after that

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges under normal circumstances. Once your order is confirmed and payment is received, the sale is complete.

What if my item arrives damaged or incorrect?

Customer satisfaction is our priority. If your item arrives damaged or we have mis-shipped your order, please contact us at contact@sloaneluxuryinteriors.com within 3–5 working days of receiving your shipment. We will work with you to make it right.

When reporting damaged or incorrect items, please include:

• Your order number
• Clear photographs of the damaged item or incorrect product
• Description of the issue

We will review your claim and provide a resolution promptly.

We provide Fusing / Backing on Fabrics at no additional cost as per your requirement.

How do I care for my hand block printed textiles?

• Dry cleaning is recommended
• Use very gentle detergent if washing
• Wash separately in cold water or hand wash
• Hang to dry, do not tumble dry, soak, or bleach
• Iron on light heat if needed
• Color variations may occur due to the nature of hand block printing

Wallpapers are sold and priced as a roll.

• We only sell what is in stock. We keep stock of all our fabrics  and the samples you receive are cut from the final production stock to make sure that there is consistency in design and colour. Over a period of time as we grow in sales this quantity gets reduced, therefore please make sure you check with us in advance as to availability before sending us a PO.
• Prompt ordering as soon as decisions are made is the only way to make sure you have the product.
• Multiple blocks are sued to create a small portion of the designs which the human has to repeat several times to create the yardage, each colours is dedicated to a block and dipped in colour one by one and printed each time for the design to emerge. This process is done in a rural and natural environment
• All requests for re printing will be handled individually, therefore please write to us for any special requests.
• All available quantity has to be ordered for fabrics that are already on Sale. No part or pieces orders are not allowed

We only sell what we keep in stock, we do not make custom shades.